Controller of information
Any personal information provided to or gathered by this website is controlled primarily by RoadTrip whose registered office is at Tremain House, 8 Maple Drive, Kings Worthy, Winchester, Hampshire, SO23 7NG
What data does RoadTrip collect?
Booking Information: When you purchase goods and services from us we will ask for your name, postal address, telephone numbers and email address. This helps us to process your booking/purchase, to contact you if we have any problems with your request and to send you an electronic confirmation of any quote obtained or bookings made. In order that you can be covered by our insurance when riding our motorcycle we are also required by our insurance company to acquire copies of your driver’s license, a proof of address and a second form of photo ID.
IP address: We may collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider). Cookies do not contain any information about you as an individual. This information is used to assist us in understanding more about where our web site traffic originates.
Cookies enable us to customise our website and our offerings and also provide you with a better experience while using our site.
Cookies are also used to measure usage of pages on our website to help us make our information more relevant and to simplify access to it. The types of cookies that we use are referred to as “session” cookies and “persistent” cookies.
Session cookies are temporary and automatically deleted once you leave our website. Persistent cookies remain on your computer until you delete them. We do not gather information concerning your visits to any other sites, or to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website.
How does RoadTrip use your data?
RoadTrip will never share your personal details with any other individual, company or organisation except with our designated touring partner if you book a RoadTrip Motorcycle Tour; or when required to do so by law; or with our insurers as part of an insurance claim process.
How does RoadTrip protect your data?
Secure Socket Layer (SSL) encryption technology is used to protect personal information that you send to us via our web sites.
Any digital personal information that we hold as part of your customer profile will be held in a database with physical and technological security controls and procedures in place.
Physical information such as credit card slips and rental contracts will be held under lock and key for as long as we are required to by our insurers or statutory requirements, thereafter destroyed.
Our commitment to data security
We recognise that your personal information is precious and therefore, its security is important to us.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however, we have adopted generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we receive it. While we endeavour to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Accessing and updating information
You are welcome to audit the information held about you at any time and to make the necessary amendments to keep the information up to date, or to have it erased providing that we do not require it or are not required to keep it for commercial or legal purposes.
To review the personal information we hold about you please contact [email protected] via E-Mail quoting your name and address and either your driver licence number or date of birth (for verification).
Subscribing to our email newsletter
Our email newsletter provides subscribers with the latest information on prices, offers, products, services and competitions. We will only send our newsletter to users who have agreed to receive it.
When you agree to receive our newsletter we will ask for a minimum of your email address. Over time we may ask for additional personal information about you. Providing this information is voluntary and will be used to customise the content of your newsletter so it is relevant to you. You can unsubscribe at any time and will be given the option to do so from each newsletter we send you.
Changes to this policy